60 Hume Street,
Collingwood, ON
L9Y 1V4

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FAQs

Emergency Care

We make every effort to give prompt attention to the dental emergencies of our patients. After hours, the patients of our practice may call the office to reach the dentist on call.


First Visit

A new patient exam takes approximately one hour. The initial appointment involves a complete exam, an oral cancer check, x-rays and an assessment of your teeth and gums. The information gathered at this appointment is used by the dentist to develop a comprehensive treatment plan for you.


Mouth Guards

These provide protection for athletes who play sports such as hockey or basketball. An injury to the face can cause tooth breakage. Properly constructed mouth guards have also been shown to reduce the chance of concussion.

Another major use of mouth guards is to prevent damage done to the teeth from clenching and grinding at night.


Fees and Payment

Our office uses the current Ontario Dental Association fee guide to determine the cost of dental treatment. Patients are responsible for the entire cost on the day of treatment. Cash, Visa, MasterCard and Interac are gratefully accepted.

We provide electronic filing of insurance claims and in most cases patients have their reimbursement in 5-7 days. Direct payment from insurance companies is not recommended by the Ontario Dental Association, the Royal College of Dental Surgeons and the Canadian Dental Association. We therefore do not accept payment directly from insurance companies. We will assist patients with processing their claims and any required follow up. We strongly recommend that patients become familiar with the coverage details of their insurance plans. The insurance companies do not inform the dentists of the terms of patient plans.

Note: We require 2 business days’ notice to reschedule or cancel an appointment. This notice period is necessary to allow sufficient time to offer the appointment to another patient waiting to attend our office. A minimum fee of $50.00 will apply for cancelled appointments without sufficient notice.


Sedation

For anxious patients, we provide Nitrous Oxide (laughing gas) during dental treatment. This is a safe conscious sedation which is inhaled, providing calming properties. Side effects are negligible and patients feel back to normal almost immediately following treatment.

General anesthetic can be arranged in the hospital if necessary.


Technology

Our dental facility keeps up with the latest in technology. We offer digital radiography, soft tissue lasers, intra oral cameras to aid in diagnosis and show you what we see in your mouth, and a computerized CEREC milling machine that makes porcelain fillings and crowns in one appointment.


Frequency of Visits

Regular check up and cleaning appointments are recommended for all patients to monitor and maintain oral health. The recommended frequency of your appointments is based on your individual dental health. If you have periodontal disease, we will recommend a shorter interval to stop gum disease from damaging the gums and bone which support your teeth.


Whitening

With easy-to-use whitening gel and custom trays, we can brighten your smile!


X-rays

X-rays play a vital role in diagnosis and treatment planning. We always try to minimize the number of x-rays taken to get the information we need. With our new digital equipment, we are using approximately one half of the radiation that was used with film x-rays. Dental x-rays are very safe and deliver a fraction of the radiation of a chest x-ray or an x-ray for a bone fracture.

Accepting New Patients

Take 2 minutes to Request A Free Meet & Greet at our dentist office. It's that simple.

Book An Appointment

Have a preferred appointment date? Let us know and we will do our best to accommodate.

Ask A Question

Go ahead and ask! The team at Collingwood Dental Centre are happy to hear from you.

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